Room Care Specialist

2 weeks ago


Santa Fe, New Mexico, United States Heritage Hotels & Resorts Full time

Position Overview:
As a vital member of our team, the Room Care Specialist is responsible for ensuring the highest standards of cleanliness and comfort in our guest accommodations. This role is essential in creating a welcoming environment for our guests.

About Us:
Heritage Hotels & Resorts is dedicated to providing an exceptional experience that reflects the rich culture and traditions of New Mexico. We pride ourselves on fostering a supportive workplace that prioritizes employee satisfaction and growth.

Key Responsibilities:
- Uphold a positive and professional demeanor while interacting with guests and team members.
- Adhere to all health and safety protocols, including the use of Personal Protective Equipment (PPE).
- Conduct thorough cleaning of guest rooms, bathrooms, balconies, and furnishings, ensuring all high-touch areas are sanitized effectively.
- Address guest inquiries and concerns promptly and courteously.
- Familiarize yourself with the cleaning agents and supplies used in your daily tasks.

Employee Benefits:
- Part-time staff enjoy Dental, Vision, and 401k benefits.
- Full-time staff receive comprehensive benefits including Medical, Dental, Vision, Life Insurance, Short-Term Disability, Accident Insurance, Critical Illness coverage, and 401k.

Qualifications:
- A keen eye for detail and a commitment to excellence.
- Ability to maintain composure and professionalism in a fast-paced environment.
- Flexibility to work varied hours, including weekends and holidays.
- Physical stamina to stand for extended periods and lift/carry weights exceeding 50 pounds.
- Previous experience in housekeeping or hospitality is preferred, with a minimum of 6 months in a similar role.

Heritage Hotels & Resorts Inc. is proud to be an Equal Opportunity Employer, committed to inspiring our communities and celebrating local artisans.


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