Quality Assurance Manager

1 week ago

Cambridge, Massachusetts, United States Michael Page Full time
About Our Client

Our client is a leading provider of electroplating and metal finishing services, renowned for its exceptional quality and precision. Serving industries like aerospace, medical, and electronics, the company leverages state-of-the-art facilities and advanced technology to deliver superior finishes that meet stringent standards.

The highly skilled team at our client is dedicated to innovation and continuous improvement, ensuring clients receive outstanding products and unparalleled customer service. Adhering to ISO 9001 standards, their rigorous quality control processes guarantee reliability and durability.

Committed to sustainability, our client employs advanced waste treatment systems to minimize environmental impact, reflecting a strong sense of corporate responsibility. Employees benefit from a supportive, collaborative work environment that encourages professional growth and development.

Job Description

As a Quality Manager, you will be responsible for overseeing quality control processes, ensuring all products meet or exceed industry standards and customer expectations. This includes:

  • Ensuring adherence to ISO 9001, AS9100 & NADCAP standards and other relevant regulations
  • Conducting regular internal audits and facilitating external audits
  • Identifying areas for improvement in production processes and implementing corrective actions
  • Liaising with customers to address quality concerns and providing prompt and effective solutions
  • Analyzing quality data and metrics to identify trends and opportunities for process optimization
  • Maintaining accurate documentation of quality control activities and preparing detailed reports for management review
Requirements

To be successful in this role, you will need:

  • Extensive quality control experience, preferably in the manufacturing or metal finishing industry
  • ISO 9001 proficiency and experience in maintaining compliance within a production environment
  • Strong analytical skills and ability to analyze complex data
  • Leadership and team management skills, with experience in mentoring and developing a high-performing quality control team
  • Excellent communication skills and ability to effectively liaise with customers, suppliers, and internal teams
  • Problem-solving aptitude and ability to quickly address and resolve quality issues
  • Process improvement expertise and experience in implementing methodologies such as Six Sigma or Lean
What's on Offer

Our client offers a competitive salary, bonus, and incentives, as well as:

  • Comprehensive health insurance plans, including medical, dental, and vision coverage
  • Access to retirement savings plans, such as a 401(k) with company matching contributions
  • Generous paid time off policies, including vacation days, sick leave, and holidays
  • A collaborative and inclusive work environment that values teamwork, innovation, and employee well-being
  • A gas card and profit-sharing program for all employees

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