Technical Solutions Consultant
1 day ago
The Field Engineering Representative plays a critical role in interacting with customers and engineers to define, document, analyze, perform, and interpret tests for Abrams and Stryker Program products, systems, subsystems, components, and modifications.
Responsibilities:- Perform direct platform level troubleshooting associated with software and hardware issues/failures.
- Conduct real-time direct phone calls to resolve issues associated with troubleshooting hardware and software related incidents, test failures, vehicle configuration, and integration of hardware.
- Provide daily progress reports via Daily Status reports, Engineering Logs, and Universal Incident Reports (UIR).
- Guide/direct mechanics, drivers, USG Test Directors, data collectors, soldiers, and additional crew members during scheduled and unscheduled maintenance activities.
- Review USG/GDLS instrumentation plan package and integration of equipment to ensure instrumentation does not introduce system or subsystems level faults/failures.
**Salary:** $120,000 - $180,000 per annum
Requirements:- Excellent Customer Service skills.
- 5-7 years of relevant experience in lieu of Bachelor's degree.
- Military experience preferred.
- Strong communication and interpersonal skills.
- Ability to troubleshoot systemic performance issues for automotive and weapons systems.
- Technical competence using Microsoft Office Suite and other computer software programs.
- Secret security clearance.
- Valid driver's license.
- Approximately 15-30% travel required.
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