Technical Solutions Consultant

1 day ago


Aberdeen, Maryland, United States HRU Inc Technical Resources Full time
Job Description:

The Field Engineering Representative plays a critical role in interacting with customers and engineers to define, document, analyze, perform, and interpret tests for Abrams and Stryker Program products, systems, subsystems, components, and modifications.

Responsibilities:
  • Perform direct platform level troubleshooting associated with software and hardware issues/failures.
  • Conduct real-time direct phone calls to resolve issues associated with troubleshooting hardware and software related incidents, test failures, vehicle configuration, and integration of hardware.
  • Provide daily progress reports via Daily Status reports, Engineering Logs, and Universal Incident Reports (UIR).
  • Guide/direct mechanics, drivers, USG Test Directors, data collectors, soldiers, and additional crew members during scheduled and unscheduled maintenance activities.
  • Review USG/GDLS instrumentation plan package and integration of equipment to ensure instrumentation does not introduce system or subsystems level faults/failures.

**Salary:** $120,000 - $180,000 per annum

Requirements:
  • Excellent Customer Service skills.
  • 5-7 years of relevant experience in lieu of Bachelor's degree.
  • Military experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot systemic performance issues for automotive and weapons systems.
  • Technical competence using Microsoft Office Suite and other computer software programs.
  • Secret security clearance.
  • Valid driver's license.
  • Approximately 15-30% travel required.


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