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Medical Assistant
2 months ago
We are seeking a highly skilled Medical Assistant to join our team at ProHealth Physicians in Glastonbury, Connecticut. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Responsibilities:- Provide patient care, clinical summary, and direction on next steps or follow-up
- Perform phlebotomy for patients as needed
- Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
- Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
- Carry out standing orders consistent with practice policies and procedures
- Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
- Schedule tests, treatments, and follow-up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
- Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
- Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists, and monitor status of critical referrals
- In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
- Assist care team to assure smooth office operation and delivery of excellent service through teamwork
- Maintain knowledge of current coding, OSHA, and CLIA regulations and company policies
- Adhere to all patient safety initiatives and infection control regulations
- Graduate of an accredited Medical Assistant program
- Certified Medical Assistant, or the ability to obtain CMA/RMA within 120 days of hire
- Intermediate level of computer proficiency in Microsoft Office
- 1+ years of MA experience in a primary care setting
- Experience working with an electronic health record (i.e. Epic)
- Knowledge of medical terminology
UnitedHealth Group offers a comprehensive benefits package, including a competitive salary, incentive and recognition programs, equity stock purchase, and 401(k) contribution. We are an equal opportunity employer and welcome applications from diverse candidates.
