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Spanish Bilingual Call Center Banker

2 months ago

TX United States Macpower Digital Assets Edge;MDA Edge Full time
Job Title: Spanish Bilingual Call Center Banker

We are seeking a highly skilled and experienced Spanish bilingual call center banker to join our team at Macpower Digital Assets Edge; MDA Edge. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients while working in a fast-paced and dynamic environment.

Key Responsibilities:
  • Provide top-notch customer service to clients via phone, chat, and video
  • Manage high client volume and resolve complex issues in a timely and professional manner
  • Utilize sales, cross-selling, and up-selling skills to meet and exceed sales targets
  • Work collaboratively with internal teams to ensure seamless customer experience
  • Stay up-to-date with industry trends and product knowledge to provide expert advice to clients
Requirements:
  • Minimum 2 years of experience in financial services, sales, and customer service
  • Fluency in Spanish (Speak, read, and write)
  • Proven track record of meeting and exceeding sales targets
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.