Multifamily Maintenance Operations Director
4 days ago
We are seeking a seasoned professional to join Monument Real Estate Services, LLC as a Multifamily Maintenance Operations Director. This is an exciting opportunity for an experienced leader to oversee the maintenance and service operations of our apartment communities, ensuring exceptional resident satisfaction and property upkeep.
**About Us:**
Monument Real Estate Services, LLC has a decade-long history of caring for our residents, employees, and communities. As a multifamily management company that only manages our own properties, we focus on creating a family-like environment that sets us apart.
**Estimated Salary:** $33.75 per hour based on industry standards and market conditions.
**Job Responsibilities:**
- Coordinate scheduling of vacant units, including in-house and contracted activities.
- Inspect and approve workmanship quality of in-house and contracted personnel, ensuring high-quality finishes and attention to detail.
- Schedule and prioritize all service requests, optimizing resident satisfaction, staff skills, and preservation of the asset.
- Maintain swimming pools, amenity areas, spas, and fountains to ensure they remain safe and enjoyable for residents.
- Daily cleaning and repair of common areas, including sweeping, washing, and general cleaning, to maintain a clean and welcoming environment.
- Responsible for adhering to budget guidelines and maintaining accurate inventories.
- Monitor security, ensuring vacant units, outside doors, and other facilities are secure and locked, promoting a safe and secure living environment.
- Maintain a professional demeanor when interacting with residents, responding promptly to their concerns and needs.
**Required Skills and Qualifications:**
- High school education or equivalent required; technical degree or certification preferred.
- A minimum of 3 years of experience in multi-family maintenance, preferably in a leadership role.
- HVAC certification and valid driver's license required; reliable personal transportation essential.
- Working knowledge of plumbing, electrical systems, HVAC systems, appliance repair, pool maintenance, and general construction.
- Neat, clean, and professional appearance; maintain a professional attitude and work habits when dealing with staff, vendors, and the public.
**Benefits:**
- Competitive compensation package, including hourly wage and bonus incentives.
- 20% rental discount on company-owned apartments.
- Monthly renewal and make-ready bonuses.
- $100 weekly on-call stipend.
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
- 401K retirement plan with company match.
- Life insurance and disability insurance.
- 8 paid holidays and 15 days of paid time off (PTO).
- 16 hours of well-being days.
- Professional development assistance program.
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