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Parking Ambassador

2 months ago

Albany, New York, United States Park Inc Cross Safe Full time
Parking Ambassador Job Description

Park Inc / Cross Safe is seeking a part-time Parking Ambassador to work at our client location in Albany, NY. This is a part-time position working from 8am - 2pm, Monday through Friday.

Job Responsibilities:
  • Facility Operations: Assist in the daily operation of assigned parking facilities, ensuring a safe and secure environment for customers.
  • Customer Service: Provide excellent customer service, assisting customers in the use of automated revenue control equipment, including payment apps and pay stations.
  • Payment Processing: Review payments, monthly hang tags, and improper parking to issue violations as necessary.
  • Equipment Maintenance: Regularly monitor the performance of the pay station, address malfunctions directly or request manufacturer service calls as needed.
  • Cash Handling: Remove all cash from pay stations at least every other day and turn it into the corporate office.
  • Signage and Maintenance: Regularly inspect all signage on lot premises, report deficiencies to the Area Manager, and repair or replace as authorized.
  • Guest Service: Promote the courteous treatment of customers and resolve guest service issues in a timely and professional manner.
  • Departmental Procedures: Follow all departmental procedures and policies to ensure efficient, safe, and secure operations.
  • Incident Reporting: Report all accidents and incidents to the supervisor immediately.
  • Lot Maintenance: Maintain the integrity and appearance of lots, including regular grass and weed cutting, trash pickup, and removal.
Requirements:
  • Dependability: Must be dependable and able to work outside in all weather conditions.
  • Flexibility: Flexibility with schedule is required.
  • Customer Service Focus: Must be customer service focused and able to work in a fast-paced environment.