Customer Service Ambassador

6 days ago


Palatine, Illinois, United States Emmett's Brewing Company Full time
Customer Service Role at Emmett's Brewing Company

We are looking for a motivated and detail-oriented individual to join our team as a Customer Service Ambassador at Emmett's Brewing Company. The estimated salary for this role is $40,000 - $50,000 per year.

About the Job

The Customer Service Ambassador is responsible for creating a positive first impression for guests, ensuring they feel welcome and valued throughout their dining experience. Key responsibilities include greeting guests, managing the flow of guests into the dining area, and clearing and cleaning tables.

The ideal candidate will be able to communicate effectively with guests and staff, multitask, and maintain a clean and organized workspace. Previous hosting or serving experience is preferred, but not required.

Responsibilities
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs
  • Manage the flow of guests into the dining area
  • Clear and clean tables


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