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Point of Sale Associate
2 months ago
KNOWLEDGE: You REPORT TO: Immediate Supervisor
During the training phase, you will be expected to acquire the following skills:
Utilize tact, courtesy, and sound judgment when interacting with customers in all circumstances. Familiarity with operating the cash register, processing payments, and managing the margarita machine is essential.
Demonstrate the ability to handle multiple tasks efficiently while being knowledgeable enough to explain the menu and all accompanying items.
KEY RESPONSIBILITIES AND DUTIES
Customer Interaction
Answering phone inquiries
Manage cash register operations and handle cash transactions
Assist customers with inquiries
Support takeout order processing
Facilitate curbside service
Maintain cleanliness in the front-of-house area
Contribute to overall restaurant hygiene
Assist in food preparation, including desserts and beverages
Customer Satisfaction
Address customer complaints swiftly, courteously, and discreetly
Perform additional tasks as assigned by your immediate supervisor
DRESS CODE
Present yourself in a tidy, polished manner (clean uniform for each shift, well-groomed nails, good personal hygiene, no gum chewing while on duty, etc.)
Additional considerations as provided by management.