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Count Room Supervisor

2 months ago

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Count Room Supervisor Job Description

We are seeking a highly skilled and detail-oriented Count Room Supervisor to join our team at Oaklawn Racing Casino Resort. As a key member of our gaming operations team, you will be responsible for overseeing the Casino Count/Drop Room and ensuring the integrity and compliance with all internal and external gaming regulations, policies, and procedures.

Key Responsibilities:
  • Supervise and oversee the drop/count team members and drop/count activities
  • Ensure adherence to policy and procedures to provide a strong level of internal control and funds integrity; ensure compliance with regulatory requirements
  • Ensure the protection and security of funds
  • Maintain control and awareness of anomalies, changes, or problems, reporting any issues immediately
  • Train and supervise count/drop team members, ensuring timely performance management and evaluation
  • Coordinate with cage manager, surveillance, security, and State Gaming Regulators as to route and timing of drop and count activities
  • Maintain attendance as per Oaklawn guidelines
  • Ensure proper and efficient functioning of count equipment
  • Build and maintain positive relationships with other departments
  • Ensure safety concerns are identified, addressed, and corrected
  • Maintain a positive work environment and promote teamwork
  • Maintains an attitude and philosophy consistent with the company Core Values and Standards of Behavior with internal and external guests
  • Punctual attendance required
  • Ability to work required overtime
Qualification Requirements:
  • Superior attention to detail
  • Strong math, analytical, and problem-solving skills
  • Computer proficiency
  • Ability to read and understand complex documents and regulations
  • Ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Ability to lead by example and prove a strong role model for the team
  • Ability to multitask with frequent interruptions and meet strict deadlines
  • Ability to communicate clearly and efficiently with management
  • Ability to swiftly adapt to changes and communicate changes positively with team
  • Extensive money handling skills
  • High school graduate, college degree preferred
  • 1 year supervisory experience
  • 5 years money handling experience (i.e., banking, cage, etc.)
  • Previous gaming experience preferred
Supervisory Responsibilities:

Supervise the Count/Drop room staff under the supervision of the Count/Drop Manager.

Certificates, Licenses, Registrations:

Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.

Oaklawn is an equal opportunity employer. It is Oaklawn's intent to provide a drug-free, healthy, safe, and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.