Retail Sales Associate

1 month ago


Pottstown, Pennsylvania, United States Columbia MD Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Columbia Sportswear Company. As a Retail Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.

Key Responsibilities
  • Maintain a high level of product knowledge and provide expert advice to customers on our products and services.
  • Process transactions accurately and efficiently, including sales, returns, and exchanges.
  • Contribute to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the Store Leadership Team to achieve sales goals and maintain a positive store environment.
Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization
  • Experience interacting with and serving consumers
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • 16 years of age or older
Working Conditions
  • Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
  • Occasionally requires the ability to work in a place.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
About Columbia Sportswear Company

Columbia Sportswear Company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

We offer a comprehensive benefits package, including a 401(k) plan with a generous company match, generous employee discounts, and Wellness Time Off. Temporary employees are eligible for these benefits after 1,000 hours of work and meeting certain eligibility criteria.



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