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Restaurant Seating Coordinator
1 week ago
We are seeking a Restaurant Seating Coordinator to join our team at Benihana. As a key member of our dining room staff, you will be responsible for creating memorable guest experiences.
- Welcome guests and lead them to their tables, ensuring a seamless transition to our service staff
- Select tables based on rotation, customer preference, and party size to optimize efficiency
- Provide exceptional service by assisting with seating requests, offering clean menus, and maintaining a well-organized station
- Facilitate communication between the front and back of house, relaying information and gathering feedback from customers
To succeed in this role, you will need previous experience as a host/hostess in a fast-paced restaurant or hospitality environment. A high school diploma or equivalent is desired, and the ability to work in the United States is essential.
Key Functions:- Lead guests to their tables and ensure a smooth transition to our service staff
- Select tables based on rotation and customer preferences to maximize efficiency
- Offer assistance with seating requests and provide clean menus to guests
- Communicate effectively between the front and back of house, relaying information and gathering feedback from customers
- Maintain a clean and organized station
- Answer phones and respond to guest inquiries
- Ensure backup coverage for the host stand and complete side work requirements
- Monitor restroom cleanliness and maintain the t-shirt cabinet and storage area
- Previous host/hostess experience in a restaurant or hospitality setting
- A high school diploma or equivalent
- The ability to work in the United States