Customer Service Representative

2 weeks ago


Lexington, Kentucky, United States CLARK Material Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at CLARK Material Handling Company. As a key member of our aftermarket parts business, you will be responsible for managing customer relationships, providing exceptional support, and driving sales growth.

Key Responsibilities
  • Manage customer inquiries and provide accurate replacement part information
  • Process dealer inquiries via phone calls and emails, maintaining a high level of customer satisfaction
  • Provide basic technical support to dealers, including parts availability, pricing, and order entry
  • Initiate and follow up on expedite requests from dealers
  • Proactively market and sell parts to customers, maintaining a log of activities
  • Coordinate with other departments to ensure successful order fulfillment
  • Maintain an inquiry database of all incoming and outbound calls
Requirements
  • High School Diploma with 2-4 years of customer service experience or related experience in the forklift or construction equipment industry
  • Working knowledge of the equipment in the material handling or heavy equipment industry, with a background in support services
  • Basic knowledge of forklift operations and CLARK product line or possess a high degree of mechanical aptitude
  • Ability to communicate effectively with others, both verbally and in writing
  • Good computer skills, including proficiency in BaaN, Parts Pro, Microsoft Office, Access, PRMS, JDE, and Web Ordering
Working Conditions

This position is located in a fast-paced and crowded office environment, requiring constant interaction with people via telephone. The successful candidate must be able to work in a dynamic environment and maintain a high level of productivity.



  • Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide superior customer service...


  • Lexington, Kentucky, United States Customer Direct Full time

    Customer Care Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, and chat.Key...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking enthusiastic candidates to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, answering phone calls, and processing orders.About the JobAs a Customer Service Representative, you will be the...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    Job Summary:We are seeking a dependable and experienced front office customer service representative to represent The University of Kentucky DME business in a professional and courteous manner in all interactions with patients and other healthcare professionals.Key Responsibilities:Provide exceptional customer service to patients and healthcare...


  • Lexington, Kentucky, United States SiteOne Landscape Supply Full time

    Customer Sales & Service RepresentativeWe are seeking a knowledgeable and energetic Customer Sales & Service Representative to deliver exceptional customer experiences. As a key member of our team, you will be responsible for serving commercial and residential customers with passion and dedication.Key Responsibilities:Provide exceptional customer service and...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Operate all equipment and machinery...


  • Lexington, Kentucky, United States IONOS Inc Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at IONOS Inc. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through inbound phone calls, email, and chat.Key Responsibilities:Resolve customer issues...


  • Lexington, Kentucky, United States Planet Fitness - Midwest Management Group Full time

    Job Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Midwest Management Group.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...


  • Lexington, Kentucky, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Lexington, Kentucky, United States Mr Appliance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key ResponsibilitiesReceive and respond to customer...


  • Lexington, Kentucky, United States Workoo Technologies Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Workoo Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...


  • Lexington, Kentucky, United States YMCA of Central Kentucky Full time

    Customer Service Representative - Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team at the YMCA of Central Kentucky as a Customer Service Representative. The ideal candidate will possess strong communication and interpersonal skills, with a proven track record of providing exceptional customer service in a...


  • Lexington, Kentucky, United States IONOS Inc Full time

    Job Summary:This is a REMOTE position which must be filled with a Kentucky resident. The Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound interactions. Additional responsibilities of the position include assisting customers with their online presence, digital marketing tools, and...


  • Lexington, Kentucky, United States Galaxy Amusements & Tech Full time

    Job DescriptionWe are seeking highly motivated and customer-focused individuals to join our 24/7 call center team. As a customer service representative, you will be responsible for providing exceptional support to our clients via phone and email. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we...


  • Lexington, Kentucky, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Summary": "At Planet Fitness, we're passionate about creating a positive member experience. As a Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests. Your goal will be to create a welcoming and inclusive...


  • Lexington, Kentucky, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our customers, ensuring a positive dining experience, and maintaining a clean and safe environment.Key ResponsibilitiesOperate...


  • Lexington, Kentucky, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our restaurant.Key...


  • Lexington, Kentucky, United States Smooth Waters Plumbing LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly organized and proactive Customer Service Representative to join our team at Smooth Waters Plumbing LLC.Job SummaryThe ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.Key...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    About the JobWe are seeking enthusiastic candidates to join our team as Customer Service Representatives. As a key member of our pizza delivery team, you will be responsible for answering customer inquiries, processing orders, and providing exceptional customer service.Key ResponsibilitiesAnswer customer calls and respond to inquiries in a professional and...


  • Lexington, Kentucky, United States Galaxy Amusements & Tech Full time

    Job OverviewWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at Galaxy Amusements & Tech. As a key member of our 24/7 call center, you will be responsible for providing exceptional support to our customers via phone and email.Key ResponsibilitiesRespond to customer inquiries and resolve...