Security Assurance Specialist

4 weeks ago

Westlake, Ohio, United States Hyland Full time
Job Title:

Customer Security Assurance Analyst 3

Job Summary:

The Customer Security Assurance Analyst 3 serves as the primary point of contact for security and compliance inquiries, working closely with internal teams and subject matter experts. This role is responsible for providing customers with assurance that our organization's security controls and policies meet their requirements.

Key Responsibilities:
  • Serve as a point of contact for security and compliance requests and responses.
  • Support customers' vendor risk assessments and audits.
  • Manage customer documents related to security-based Request for Proposals and Security Addendums.
  • Analyze and interpret customer security and compliance requirements.
  • Identify gaps in meeting customer compliance or security requirements expectations.
  • Communicate and address potential risks or gaps with relevant teams.
  • Maintain knowledge base of security and compliance content.
  • Partner with sales and support organizations to provide security assurance in the sales and contract renewal process.
Requirements:
  • Bachelor's degree or equivalent experience.
  • 4+ years of experience in Compliance and/or Security.
  • Knowledge of regulatory compliance and related assessments/certifications.
  • 3+ years working and managing security/compliance questionnaires and customer-specific contract requirements.
Preferred Qualifications:
  • Certification in Security such as CISA, CISM, CISSP, GRCP, CRISC, or Microsoft Windows and Office proficiency.
  • Strong oral and written communications skills.
  • Strong organizational, multi-tasking, and time management skills.
  • Strong collaboration skills.
  • Strong Microsoft Excel skills.
  • Strong leadership, sound judgment, and business acumen skills.
  • Strong facilitation and project management skills.
  • Strong interpersonal skills.

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