Sales Associate III

3 days ago

Vacaville, California, United States Tapestry Full time
About Tapestry

Tapestry is a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Our portfolio includes Coach, a renowned fashion house founded in New York in 1941.

Job Summary

We are seeking a Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for providing exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Courage: Provide current, direct, complete, and actionable feedback to colleagues and customers; let people know where they stand; face up to people problems quickly and directly; take necessary action when required.
  • Creativity: Come up with new and unique ideas; make connections among previously unrelated notions; be seen as original and value-added in brainstorming settings.
  • Customer Focus: Meet the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and services; act with customers in mind; establish and maintain effective relationships with customers and gain their trust and respect.
  • Dealing with Ambiguity: Effectively cope with change; shift gears comfortably; decide and act without having the total picture; handle risk and uncertainty comfortably.
  • Drive for Results: Exceed goals successfully; be one of the top performers; be bottom-line oriented; push self and others for results.
  • Interpersonal Savvy: Relate well to all kinds of people; build appropriate rapport; build constructive and effective relationships; use diplomacy and tact; diffuse high-tension situations comfortably.
  • Learning on the Fly: Learn quickly when facing new problems; be a relentless and versatile learner; be open to change; analyze successes and failures for clues to improvement; experiment and find solutions; enjoy the challenge of unfamiliar tasks.
Requirements
  • Strategic Agility: See ahead clearly; anticipate future consequences and trends accurately; have broad knowledge and perspective; be future oriented; paint credible pictures and visions of possibilities and likelihoods; create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provide challenging and stretching tasks and assignments; hold frequent development discussions; be aware of each person's career goals; construct compelling development plans and execute them; push people to accept developmental moves; take on those who need help and further development; cooperate with the developmental system in the organization.
  • Building Effective Teams: Blend people into teams when needed; create strong morale and spirit in the team; share wins and successes; foster open dialogue; let people finish and be responsible for their work; define success in terms of the whole team; create a feeling of belonging in the team.
About Coach

Coach is an equal opportunity and affirmative action employer. We pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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