Decatur Customer Service Professional

3 days ago


Decatur, Illinois, United States City of Decatur, IL Full time

About the Position

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We are seeking a highly motivated and organized Customer Service Representative to join our team in Decatur, IL. As a Utility Customer Service Representative, you will be responsible for managing utility accounts, preparing and issuing accurate utility bills, and resolving customer concerns.

Key Skills

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  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and Windows-based systems.

Benefits

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  • Paid sick leave and vacation time.
  • Health insurance and pension plans.
  • Opportunities for professional growth and development.


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