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Director of Nursing Operations

2 months ago


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About NCH Healthcare System

NCH Healthcare System is a leading independent, locally governed non-profit healthcare organization delivering comprehensive care to the community. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida.

We are committed to providing higher acuity care and Centers of Excellence, offering Graduate Medical Education and fellowships, and conducting research and participating in national clinical trials. Our partnership with other health market leaders, such as Hospital for Special Surgery, Encompass, and ProScan, enables us to provide the highest level of care to our patients.

Job Summary

The Nurse Director is responsible for the operations and function of their assigned nursing unit/units, 24 hours a day, 7 days a week. The Director is accountable for the management of clinical nursing practice and patient care delivery, as well as the management of human, fiscal, and other resources.

Key Responsibilities
  • Responsible for the overall direction, coordination, and evaluation within areas as assigned.
  • Manages the overall operations in accordance with hospital administered policies, standards of nursing practices, and governmental regulations, providing the highest level of care for all patients.
  • Promotes patient/family focused care as the highest priority and strives to meet customer expectations for quality and satisfaction.
  • Provides administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions, and activities, delegating authority as necessary.
  • Manages and meets financial performance targets, including revenue performance and controls spending of departmental budget.
  • Understands regulatory compliance issues which affect the system and department, including OSHA, DCF, TJC, EEOC, CDC, ACHA, etc. and ensures that departments and personnel maintain compliance at all times.
  • Oversees all unit/area activities to ensure operations are safe, efficient, and effective for both patient/families and customers.
  • Oversees various personnel actions, including hiring, performance appraisals, disciplinary actions, terminations, and other related activities.
  • Utilizes performance management expertise to facilitate the achievement of department goals.
  • Initiates and implements policies and procedures to ensure that standards of care and service are clearly understood and followed by all staff members.
Requirements
  • Bachelor of Science in Nursing required.
  • Master's Degree preferred.
  • Minimum of 3 years of leadership experience preferred.
  • Minimum of 3-5 years of RN experience required.
  • Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
  • Licensed as Registered Nurse in the State of Florida.
  • Other certifications/qualifications may be required based on the specific unit or specialty.
  • Analytical, motivational, and strategic planning skills required.
  • Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.