Academic Advisor II

Job Summary

InsideHigherEd is seeking a highly motivated and experienced Academic Advisor II to join our team. As an Academic Advisor II, you will play a critical role in supporting the academic success of our students by providing guidance and advising on academic programs, policies, and procedures.

Key Responsibilities

• Support the mission of the Student Engagement and Achievement (SEA) Center by helping students explore academic opportunities, identify goals, and assist in implementing plans to reach those goals.
• Assist with engaging a community of advising including faculty advisors, collaborative offices, and all Freshmen and Sophomore undergraduate students through trainings, seminars, programs, events, and related initiatives.
• Advises Freshmen and Sophomore undergraduate students across all disciplines in assigned caseloads and academic interests including, but not limited to, students listed as undecided students, transfer students, and readmitted students.
• Will have considerable responsibilities for advising and will take a leadership role in other advising programming at the discretion of the Director of Academic Advising & Retention and/or the Executive Director of the SEA Center.
• Performs other related duties as assigned as directed by the Director of Academic Advising & Retention, Assistant Director of Academic Advising & Retention, and Executive Director of the SEA Center.
• Provides academic advising to support student retention and other retention initiatives
• Identifies and helps resolve obstacles impeding the academic success of students
• Analyzes students' academic and personal issues/concerns and provides referral/intervention services
• Supports students in developing a required academic plan to meet progression requirements
• Explains academic policies, procedures, and guidelines to students to meet their educational goals
• Educates students about the value of academic advising and the importance of the registration process
• Guides students through college and university level administrative processes
• Maintains appropriate student records and documents student interactions
• May be assigned to support specific academic departments, programs, or student populations
• Utilizes advising technology systems to manage student data

Qualifications

• Master's degree and 2+ years of relevant work experience
• Demonstrates all required knowledge, skills, and abilities of an Academic Advisor Level I
• Demonstrates knowledge, skills, and abilities to function autonomously as an Academic Advisor for assigned degree programs
• Assists with specialty assignments, projects, and/or initiatives
• May train or mentor student assistants, peer advisors, and/or Academic Advisors Level I and II
• Enhanced use of advising technology systems (DegreeWorks, EAB Student Success Management System)