Treasury Management Implementation Specialist

2 weeks ago


Memphis, Tennessee, United States First Horizon Bank Full time
About the Role

We are seeking a highly skilled Treasury Management Implementation Specialist to join our team at First Horizon Bank. As a key member of our Treasury Management team, you will be responsible for supporting the implementation of Treasury products and services for our commercial clients.

Key Responsibilities
  • Lead large onboarding projects from beginning to end to implement treasury services for commercial clients
  • Define project scope and deliverables that support business goals
  • Manage and communicate project expectations to team members in a timely and clear manner
  • Perform requirements gathering, documentation, communication, and attend recurring meetings to meet goals as required
  • Develop and manage implementation project plans
  • Lead all phases of the implementation process including pre and post implementation support
  • Proactively coordinate with multiple resources to ensure client requirements are met
  • Provide detailed client training for new services
  • Partner with Treasury Management Sales, Treasury Management Fulfillment, and Treasury Management Technical Support to ensure a smooth hand-off of service implementation
Requirements
  • Undergraduate College Degree (BS/BA)
  • 10+ years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support)
  • Previous implementation/project management experience is a plus
  • Ability to work independently with an analytical aptitude
  • Attention to detail and the ability to manage multiple priorities
  • Excellent written and verbal communication skills a must; candidate should be able to manage internal and external relationships effectively
  • Adaptable and resilient to all situations with an optimistic outlook
  • Knowledge of treasury management products, functions, support systems and related policies, procedures, and regulatory issues
  • A track record of gaining an understanding of client needs and delivering excellent customer service
  • Ability to self-prioritize and excellent time management skills
  • Strong planning, project organization skills and attention to detail
  • Proficient with Microsoft Word, Excel, and Outlook
What We Offer
  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
About Us

First Horizon Bank is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States.



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