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Customer Parts Care Associate
1 week ago
We are seeking a highly skilled Customer Parts Care Associate to join our team at Crown Equipment Corporation.
In this role, you will be responsible for answering and processing incoming parts calls from customers and service technicians, developing relationships with Crown factory and outside vendors, and enhancing customer retention by monitoring customer satisfaction with parts support and responding to customer concerns/requests.
You will also be responsible for maintaining direct contact with current and prospective customers, preparing customer quotes, and processing paperwork.
This is an excellent opportunity for someone who has good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills.