Restaurant Operations Leader

2 months ago


Springfield, Missouri, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a driven and experienced Restaurant Operations Leader to oversee multiple restaurant locations within our fast-casual dining brand. This role offers an exciting opportunity for a hospitality professional to make a significant impact on the success of our restaurants.

As a Restaurant Operations Leader, you will be responsible for all aspects of daily operations, ensuring exceptional customer experiences and driving profitability. Your leadership skills will be instrumental in motivating and developing your team, fostering a positive work environment, and upholding company standards.

Responsibilities:
  • Team Management: Recruit, train, coach, counsel, and manage restaurant staff to ensure high performance and customer satisfaction.
  • Operational Excellence: Oversee daily operations, ensuring adherence to company policies, procedures, and safety regulations.
  • Financial Performance: Analyze financial reports, identify areas for improvement, and implement strategies to maximize profitability.
  • Customer Focus: Cultivate a culture of exceptional customer service and address any concerns promptly and effectively.
  • Brand Representation: Maintain the highest standards of brand image and uphold company values in all interactions.
Qualifications:
  • Proven experience as a District Manager or similar role within the fast-casual restaurant industry.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage multiple locations effectively.
  • Financial acumen and analytical skills.
  • Passion for delivering exceptional customer experiences.


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