Customer Service Representative

2 weeks ago


Canton, United States Aultman Health Full time
Aultman Call Center Representative Job Description

We are seeking a skilled Call Center Representative to join our team at Aultman Health. As a key member of our organization, you will be responsible for managing communication with over 600 contracted physicians, taking messages, and paging on-call physicians for hospitals and patients.

Key Responsibilities:

  • Manage communication with physicians, hospitals, and patients
  • Take messages and relay information to on-call physicians
  • Provide exceptional customer service and support
  • Collaborate with healthcare teams to ensure seamless communication

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical thinking skills
  • Proficiency in technology and software applications

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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