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Seasonal Parking Lot Attendant

2 months ago

Jacksonville, Florida, United States Statue Cruises Full time
About the Opportunity

We are seeking a highly motivated and detail-oriented Parking Lot Attendant to join our team at Statue Cruises. As a Parking Lot Attendant, you will play a critical role in ensuring the safety and security of our passengers and staff.

Key Responsibilities
  • Monitor the parking lot and passengers to ensure safety during ferry operation
  • Provide a high level of customer service to all ferry riders
  • Remain true to and champion the Company's Core Values and Code of Conduct
  • Safety First: Safety shall remain the highest priority at all times
  • Consider reliability and efficiency with regard to Company operations
  • Monitor river, vessel, and passengers to ensure safety during ferry operation; report items of concern to Deckhands and/or Captain
  • Participate in onboard training and routine drills
  • Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment
  • Use proper Personal Protective Equipment (PPE)
  • Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs)
  • Report safety-related concerns
  • Obtain accurate passenger count in each vehicle and log/communicate as necessary
  • Perform proper security check and log on access sheet
  • Keep parking areas clean and orderly to ensure maximum space usage
  • Direct motorists to appropriate parking areas, parking spaces, or correct ferry entrance line
  • Greet customers and provide riders with instructions for entering/departing the ferry
  • Lift, position, and remove barricades to open or close parking areas
  • Ride ferry to transfer to Ft. George /Mayport side when traffic is congested
  • Understand the Employee Handbook and adhere to policies
  • Maintain Crew Qualification binder
  • Understand and comply with the Safety Management System (SMS)
  • Understand and comply with Standard Operating Procedures (SOPs)
  • Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes
  • Present professional level of customer service and appearance to all clients, both internal and external
  • Report passenger count and vehicle number to Captain upon each departure
Requirements and Qualifications
  • High School Diploma or equivalent
  • Valid Driver's License
  • Copy of DD214, if Veteran status
  • Excellent verbal and written communications skills
  • Proven track record of working successfully in a team environment
  • Ability to work with a sense of urgency and efficiency
  • Must be detail-oriented and organized
  • Ability to work in fast-paced, quickly changing environment
  • Must be willing to accept changes of direction in work and priorities with a positive attitude
  • Must be a proactive thinker and constantly think ahead to better serve our customers, both internal and external
  • One year customer service experience preferred
  • Must be at least 18 years of age