Client Experience Specialist

3 weeks ago


Beaverton, Oregon, United States Banfield Full time
At Banfield Pet Hospital, we are looking for a highly skilled and motivated Client Experience Specialist to join our veterinary services team. In this role, you will be responsible for creating a positive and welcoming experience for clients and their pets, ensuring exceptional service, and contributing to the overall success of our hospital.

Key Responsibilities:
  • Develop and implement strategies to improve client satisfaction and loyalty.
  • Collaborate with veterinarians, technicians, and other hospital staff to provide seamless care.
  • Manage administrative tasks, including scheduling, billing, and customer service.

Requirements:
  • Proven track record of delivering exceptional client service.
  • Strong communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Compensation Package: $65,000 - $90,000 per year,
Benefits: Comprehensive benefits package, competitive salary, and opportunities for professional growth.

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