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Pharmacy Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Pharmacy Service Representative at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
- Checkout Operations: Process customer transactions, handle returns, exchanges, and refunds, and maintain a clean and organized checkout area.
- Product Knowledge: Develop a strong understanding of our products and services, including pharmacy systems, and be able to recommend items to customers.
- Team Collaboration: Work closely with colleagues to achieve sales goals, maintain store appearance, and ensure a positive work environment.
- Adaptability: Be flexible and willing to work varying shifts, including evenings and weekends, to meet the needs of our customers and business.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with customers and colleagues in a professional manner.
- Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to resolve customer issues and concerns in a timely and effective manner.
- Product Knowledge: Develop a strong understanding of our products and services, including pharmacy systems, and be able to recommend items to customers.
- Teamwork: Be able to work collaboratively with colleagues to achieve sales goals, maintain store appearance, and ensure a positive work environment.
- Previous Retail Experience: Possess at least six months of experience in a retail environment, with a strong understanding of customer service principles and practices.
- Walgreens Experience: Previous experience working with Walgreens is highly desirable, with a strong understanding of our products, services, and company culture.
