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Operations Manager

2 months ago

Angels Camp, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership, initiative, and a focus on delivering exceptional results.

Key Responsibilities
  • Leadership and Team Management: Lead and develop a high-performing store team, providing guidance, coaching, and feedback to ensure excellent customer service and store operations.
  • Store Operations: Oversee and implement store operations, including sales and inventory management, employee staffing and training, and financial management.
  • Customer Service: Foster a customer-centric culture, ensuring that every customer interaction is positive and memorable.
  • Strategic Planning: Collaborate with the Store Manager to develop and implement strategic plans to drive store performance and achieve business objectives.
Requirements
  • Leadership and Communication Skills: Proven ability to lead and motivate teams, with excellent communication and interpersonal skills.
  • Operational Excellence: Strong understanding of retail operations, including sales, inventory, and financial management.
  • Customer Service Focus: Passion for delivering exceptional customer service and building customer loyalty.
  • Analytical and Problem-Solving Skills: Ability to analyze data, identify trends, and develop solutions to drive business results.
What We Offer

As a CVS Health employee, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, and employee stock purchase plan. You will also have access to ongoing training and development opportunities to help you grow in your career.