Product Visionary

At Discover, we're seeking a talented Product Owner to join our team. As a Product Owner, you will be responsible for defining and delivering product vision at the team level, prioritizing what the team is working on to deliver value to our customers.

You will assess the performance of and shape the structure and direction of new/existing product lines, developing or assisting in developing and executing strategic product plans. You will also assist the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance.

As a Product Owner, you will actively manage and escalate risk and customer-impacting issues within the day-to-day role to management. You will build a product backlog, prioritize its items to achieve Objectives and Key Results (OKRs), and continuously keep it up to date. You will hold meetings with the product team to continuously update the product backlog and ensure product features and processes align with applicable Discover compliance and risk management standards.

You will participate in the development of Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership. You will create and/or maintain key product documentation, including customer journey maps, technical specs, process mapping, and identify and define key non-functional requirements to achieve necessary product metrics.

You will define and execute strategic product roadmaps to build new products, enhance existing products, or improve performance. You will interact and collaborate with stakeholders on key product considerations and align with product vision, features, and roadmap. You will leverage customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs.

You will contribute to defining the Minimum Viable Product (MVP) and be responsible for delivering MVP/ features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director. You will define functional and non-functional product requirements, ensure completeness, integral, and consistent, source of requirements for product team. You will create and validate user story acceptance criteria and define and ensure appropriate testing frameworks for product features.

You will partner with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance. You will identify sources, monitor, analyze, test, and interpret key product performance metrics, including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations. You will develop and communicate findings and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.

You will collaborate with cross-functional teams to develop and execute go-to-market strategies. You will build a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. You will serve as business lead on cross-functional teams and assist in managing dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.