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Lead Community Banker
2 months ago
POSITION SUMMARY
At Tri Counties Bank, we uphold the tradition of the dedicated and compassionate Community Banker. As a Senior Financial Advisor, your primary objective is to cultivate a banker-client relationship grounded in purpose, value, and trust. You will invest the necessary time to thoroughly comprehend your clients' current financial situations as well as their future financial aspirations. This understanding will empower you to deliver value through your financial acumen, employing a genuinely transparent, needs-based approach to providing solutions. Collaborating with other financial professionals, you will enhance the customer experience as part of a unified team. Your extensive banking expertise and experience will provide additional value to both customers and your colleagues.
MAJOR RESPONSIBILITIES
• Start with a warm welcome for every individual who contacts or visits a branch, demonstrating that the customer is appreciated.
• Utilize each customer interaction as a chance to engage in meaningful conversations and gain a personalized understanding of their financial needs and objectives.
• Share your insights regarding Tri Counties Bank's services, products, and partnerships to assist customers in saving money, increasing their earnings, or enhancing their banking convenience.
• Implement suitable solutions for your clients, ensuring follow-through and honoring commitments to meet their financial needs and goals.
• Exemplify leadership by embodying the One Team philosophy, which includes collaborative efforts with business partners to acquire, expand, and maintain customer relationships.
• Mentor and develop branch team members in product knowledge, relationship building, partner collaboration, and skill enhancement.
OTHER RESPONSIBILITIES
• Keep precise sales records and regularly review sales outcomes with the Branch Manager, preparing an action plan to meet or exceed sales targets.
• Stay informed about Bank policies and procedures.
• Maintain a current understanding of and ensure compliance with regulations, including but not limited to: Bank Secrecy Act, USA PATRIOT Act, suspicious activity reporting, Reg B/Fair Lending, Reg Z/Truth in Lending, Reg DD/Truth in Savings, Expedited Funds Availability Act, Gramm-Leach-Bliley Act, Community Reinvestment Act, and the SAFE Act.
• Assist fellow team members with non-primary assigned duties as needed and perform other work-related tasks as required.
EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED
• High school diploma or GED is mandatory.
• Previous experience in sales and cash handling is preferred.
• Strong verbal and written communication skills are essential.
• Above-average knowledge of Bank products and consumer lending is required.
• Prior experience in bank sales as a Personal Banker is necessary.
• Capability to lead and guide others is important.
• Proficiency in utilizing personal computers and Windows-based applications is required.
• Ability to successfully complete Bank product and sales training courses and obtain necessary certifications.
• Must be eligible to register as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS).
PHYSICAL REQUIREMENTS
• May need to lift items weighing up to 25 pounds.
