Retail Sales Associate

3 weeks ago

Dedham, Massachusetts, United States Vuori, Inc. Full time
About Vuori

Vuori is a leading athletic apparel brand that combines high-performance functionality with a casual, everyday aesthetic. Our mission is to inspire others to take on all aspects of their lives with clarity, enthusiasm, and purpose.

Job Description

Role Summary

The Retail Sales Associate at Vuori is responsible for forging connections with customers while communicating the brand's values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities

  • Create an unforgettable customer experience
  • Forge lasting relationships with customers
  • Work with the sales team to ensure each customer receives the best service possible
  • Greet customers in a timely, authentic, and engaging manner
  • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit
  • Be the business
  • Achieve sales goals in a team-based commission environment
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
  • Assist in the completion of projects while keeping the focus on customer experience
  • Communicate inventory needs to support the business goal

Operations

  • Ensure the sales floor is stocked every evening
  • Collaborate with management in areas of inventory management
  • Ensure the retail store is cleaned on a regular basis – including floors and bathroom
  • Understand and execute cash control procedures, including bank deposits and petty cash
  • Assist in the implementation and maintenance of all merchandising/visual directives
  • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times
  • Identify and communicate product concerns in a timely manner

Requirements

  • Must be available to work nights, weekends, and holidays
  • Must adhere to scheduled shifts with punctuality
  • Ability to develop relationships with customers and colleagues
  • Ability to positively and proactively handle customer concerns
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Ability to quickly learn new procedures and processes
  • Strong organizational skills and follow-through skills
  • Excellent communication and interpersonal skills
  • High level of ownership, accountability, and initiative
  • Eager to develop new skills and responsive to feedback

Benefits

  • Pay Range: $17.30 - $19.55
  • Employee Discount
  • 401(k)
  • All your information will be kept confidential according to EEO guidelines

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