Solar Operations Manager

4 weeks ago


NV United States RenoSolar Full time

Reno Solar is seeking a highly organized and motivated Project Manager to join our Solar Operations team. The ideal candidate will possess excellent administrative and communication skills, with a strong ability to prioritize tasks and manage multiple projects simultaneously.


Key Responsibilities:

  • Manage the pipeline of customers in various work queues
  • Keep jobs moving forward and on time
  • Answer incoming calls and field questions from customers
  • Advocate for the customer and engage with the appropriate staff to ensure project completion
  • Utilize conflict management skills and escalate issues as needed
  • Communicate effectively with branch personnel using a professional approach
  • Provide daily reports and updates to management
  • Generate goodwill for the company through 5-star reviews and referrals

Qualifications:

  • Ability to prioritize work and work under sensitive time restraints
  • Ability to work in a fast-moving environment with a positive attitude
  • Solution-minded with a focus on improving efficiency and customer experience
  • Ability to follow through on assigned tasks and projects with minimal supervision
  • Foresight and desire to take initiative to achieve desired results
  • Ability to prioritize and multitask
  • Exceptional customer service and verbal communication skills
  • High level of organization and professionalism
  • Strong attention to detail

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