Stars Project Consultant

2 days ago

Southfield, Michigan, United States Emergent Holdings Full time
Job Description

The Stars Project Consultant will play a critical role in supporting the Stars Program Performance Manager in driving cross-enterprise ideation and collaboration to improve performance. This position will be responsible for collaborating with initiative owners to establish key leading indicators for new initiatives and ensuring they are added to the dashboard.

Key Responsibilities
  • Collaborate with initiative owners to establish key leading indicators for new initiatives and ensure they are added to the dashboard.
  • Manage the dashboard to ensure it is updated by initiative owners on agreed-upon cadence.
  • Monitor performance of measures and KPIs.
  • Complete portfolio review by assigned domain to uncover new opportunities to improve performance.
  • Stay current with the latest best practices for each Star measure on the assigned domain to ensure optimal portfolio performance.
  • Support in agenda development, facilitation, and minutes for Star meetings.
  • Serve as the interface between Stars leadership and measure owners to ensure transparency and alignment across all tactical work efforts.
  • Liaise across the National MA Model and the Plan Partners functional areas to facilitate cross-enterprise visibility into Stars efforts, identify cross-function opportunities for collaboration/support, and ensure cohesion across all current and planned Stars initiatives.
  • Share input to both Star metric/domain owners and Stars leadership team on which Star initiatives have overlap/redundant gap work coupled with key metric KPIs that are not on target to meet goal.
  • Perform administrative/operational duties that require independent initiative.
  • Provide assistance on technical matters and act as a significant information resource.
  • Cross-organizational communication with Stars stakeholders.
Requirements
  • Bachelor's degree in a related field. Relevant combination of education and experience may be considered in lieu of degree.
  • Five (5) years of progressively more responsible experience in a related environment with demonstrated technical experience that provides the necessary knowledge, skills, and abilities.
  • Working knowledge of Stars operations measures and data analysis.
  • Two (2) years of experience in Government Quality programs, preferably Medicare Stars. In lieu of experience, master's degree in a healthcare field.
  • One year of healthcare provider and payer experience or its equivalent is preferred.
Preferred Qualifications
  • Excellent analytical and organizational skills.
  • Excellent presentation and facilitation skills.
  • Demonstrated leadership and project management abilities.
  • Ability to make competent, independent decisions.
  • Ability and proficiency in the use of computers and Company standard software specific to position.
  • Ability to coordinate across a large group of diverse stakeholders from different functional areas of the organization.
  • Strong collaboration mindset with the ability to drive action and alignment on priorities through influence.
  • Ability to read and interpret documents including process, procedure, and technical manuals.
  • Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques to various levels of the organization, customers, and stakeholders.
  • Ability to rapidly digest and understand new information, including regulations, operational processes, and financial models, and communicate that information in a broad business setting.
  • Ability to succinctly translate complex government policy into business impact.
  • Ability to evaluate analysis outputs from internal and external sources to assess practicality and appropriateness of recommendations.
  • Ability to impact change in complex organizations and across cross-functional teams.
  • Comfortable with change.

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