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Sales Associate

2 months ago

Herndon, Virginia, United States Hand & Stone - FGG Spas Full time
Job Description

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand & Stone - FGG Spas. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products and services, and achieving sales goals.

Key Responsibilities:
  • Customer Service: Provide a world-class experience to our valued members and guests, answering phone calls, setting appointments, and greeting clients.
  • Sales and Marketing: Passionately promote our products and services, communicate with our Service Provider team, and maximize appointment book.
  • Performance Goals: Successfully achieve performance-based goals set by your manager and the company, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.
Benefits:
  • Competitive Compensation: Enjoy a base hourly rate tailored to reflect your experience and skill, plus benefit from our uncapped commission structure on membership sales.
  • Benefits Package: 401(k) options with 5% company matching, paid training, product and service discounts, and more.
  • Opportunities for Growth: We promote from within and offer opportunities for professional growth, including leadership roles for strong sales and service performers.
Requirements:
  • Excellent Communication Skills: Strong communication skills, positive attitude, and winning personality.
  • Customer Service Experience: Demonstrated history of providing exceptional customer service in prior roles.
  • Availability: Flexible availability, including weekend, daytime, evening, and holiday hourly schedules.