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Business Operations Manager

2 months ago

Northbrook, Illinois, United States Waterway Carwash Full time
Waterway Carwash Manager Job Description

We are seeking a highly motivated and experienced Manager to join our team at Waterway Carwash. As a Manager, you will be responsible for leading a team of hourly team members and overseeing the daily operations of our car wash facility.

Key Responsibilities:
  • Lead and manage a team of hourly team members to ensure excellent customer service and high-quality car wash services.
  • Oversee daily operations, including coordinating store production, managing inventory, and maintaining a safe and clean environment.
  • Provide training and coaching to employees to enhance performance and employee satisfaction.
  • Ensure compliance with company policies, procedures, and safety guidelines.
  • Monitor and manage store inventories, troubleshoot equipment breakdowns, and complete regular audits.
Requirements:
  • Associate's degree or above (or a current college senior) OR at least 2 years' experience in supervisory or management roles, preferably in retail or hospitality.
  • Professional sales experience (B2B or B2C) or available to work a retail schedule (5 of 7 days, 45 hours, including weekends and holidays).
  • Ability to work outdoors year-round, exposed to varying temperatures, humidity, and other environmental conditions.
  • Excellent communication and leadership skills, with the ability to fluently speak and understand English.
What We Offer:
  • Target compensation based on 45 hours per week, with opportunities for overtime and bonuses.
  • Medical benefits, including health, dental, and vision insurance coverage.
  • Casual Waterway Manager uniforms provided.
  • FREE CAR WASHES & FUEL DISCOUNTS.

Waterway Carwash is an equal opportunity employer and does not discriminate against applicants for employment based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.