Campus Engagement Assistant
5 days ago
About Frederick Community College
Frederick Community College is a vibrant institution dedicated to fostering student growth and success. Our campus is the perfect blend of academic rigor, social opportunities, and community engagement.
Job Summary
We are seeking a highly motivated and detail-oriented Campus Engagement Assistant to join our Student Leadership and Engagement team. As a key member of our team, you will be responsible for providing exceptional customer service, supporting daily operations, and contributing to special events and projects.
Key Responsibilities
- Provide front-line customer service through various communication channels, including face-to-face, phone, email, and text.
- Support daily operations by answering phones, responding to emails, greeting visitors, scheduling appointments, and maintaining inventory.
- Assist with campus events, including setup, execution, and cleanup.
- Contribute to marketing efforts by creating promotional materials, social media posts, and calendar submissions.
- Apply customer service skills, including active listening, critical thinking, and multi-tasking.
- Maintain data confidentiality and integrity, adhering to FERPA regulations.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent required.
- Working knowledge of Microsoft Office Suite.
- Must be a current student at Frederick Community College.
Preferred Qualifications
- Experience working in higher education.
- Ability to multitask in a fast-paced environment.
- Experience working with diverse populations.
Salary and Benefits
The estimated annual salary for this position is $32,104, based on a 20-hour workweek at $15.45 per hour.
Frederick Community College offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and professional development opportunities.
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