Host - Italian-American Restaurant
2 weeks ago
Major Food Group is seeking a Host to join our team at CARBONE and CARBONE VINO in the Dallas Design District.
CARBONE is an Italian-American restaurant created by Mario Carbone, Rich Torrisi, and Jeff Zalaznick. The restaurant pays homage to the essence of the great Italian-American restaurants of mid-20th century in New York, where delicious, exceptionally well-prepared food was served in settings that were simultaneously elegant, comfortable, and unpretentious.
CARBONE VINO, located just across the courtyard, is a new concept from Major Food Group celebrating timeless artisanship and the most coveted wines of Italy. Complete with a thousand-bottle wine list and 30 wines by the quartino, the menu features an extensive selection of handmade pastas, Sicilian pizzas, fresh gelato, and signature entrées like spicy rigatoni and fried veal chop prepared 'your way'.
As one of the first points of contact with guests, the ideal Host candidate must exhibit enthusiasm, desire, and a passion for hospitality excellence.
Responsibilities:
- Greet and seat guests, present menus to guests, inform them of special catches and soups.
- Treat all guests in a manner to ensure their complete satisfaction, always striving to exceed guests' expectations.
- Take names on a waiting list.
- Run the floor plan board.
- Observe tables and keep track of clean, dirty, and occupied tables.
- Take guest information and quote wait times to guests accurately when tables are not immediately available.
- Clean, organize, and stock menus at the host area.
- Answer phone calls and answer questions concerning the menu and restaurant.
- Interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Perform other duties as directed.
Requirements:
- Experience in a high-volume, upscale restaurant preferred but not required.
- Previous customer service experience strongly preferred.
- Possess and exhibit the drive to provide exceptional service.
- Full-time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient or ability to learn computer skills, including POS systems, OpenTable, Word, and Excel.
- Positive and enthusiastic attitude.
Benefits:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
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