Store Operations Manager
5 days ago
Job Description:
As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store in the absence of management. This includes opening and closing the store, handling cash and inventory, and maintaining a clean and organized store environment.
Key Responsibilities:
- Opens and closes the store, including start-ups and cash handling
- Ensures the floor and stock room are ready for the business day
- Completes product returns, order voids, and customer refunds
- Provides change as requested to cash registers
- Models and delivers a distinctive and delightful customer experience
- Engages customers and patients by greeting them and offering assistance
- Resolves customer issues and answers questions
- Assists with and coaches other team members to work with warehouse and vendor ordering process
- Registers all related sales on assigned cash register
- Assists manager or assistant store manager in reviewing order exceptions and reverse logistics
- Maintains accurate inventory counts and ensures proper signage is displayed
- Assists with bookkeeping activities, including cash report and cash counts
- Ensures the store is clean, neat, and orderly
- Assists with separation of food items and product placement
- Has working knowledge of store systems and store equipment
- Assists at Pharmacy out window as requested
- Ensures compliance with state and local laws regarding regulated products
- Responsible for bag checks of team members before leaving the store
- Complies with all company policies and procedures
- Completes special assignments and other tasks as assigned
Requirements:
- One year of prior leadership, supervisory, or retail key holder work experience
- Must be fluent in reading, writing, and speaking English
Preferred Qualifications:
- Prefer the knowledge of store inventory control
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