Service Advisor

2 weeks ago

Lilburn, Georgia, United States Stone Mountain Toyota Full time
Service Advisor Job Description

At Stone Mountain Toyota, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Maintain a high level of customer satisfaction by providing accurate and timely information about their vehicle's maintenance and repair needs.
  • Communicate effectively with customers to understand their concerns and provide solutions that meet their needs.
  • Work closely with our technicians to ensure that repairs are completed efficiently and effectively.
  • Provide estimates and explanations of work to be performed, ensuring that customers understand the scope of the work and the associated costs.
  • Manage and maintain accurate records of customer interactions, including repair orders and customer feedback.

Requirements:

  • Associate's degree or equivalent experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.

  • Service Advisor

    2 weeks ago

    Lilburn, Georgia, United States Stone Mountain Toyota Full time

    Job Title: Service AdvisorAt Stone Mountain Toyota, we are seeking a highly skilled and customer-focused Service Advisor to join our team.Job Summary:The Service Advisor is responsible for providing exceptional customer service, scheduling service work, and selling additional services to customers. This role requires strong communication and problem-solving...

  • Service Advisor

    2 weeks ago

    Lilburn, Georgia, United States Stone Mountain Toyota Full time

    Service Advisor Job DescriptionAt Stone Mountain Toyota, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide exceptional customer service and support to ensure customer satisfaction.Schedule...

  • Service Advisor

    1 week ago

    Lilburn, Georgia, United States Stone Mountain Toyota Full time

    Job Title: Service AdvisorDepartment: ServiceReports to: Service ManagerFLSA Status: ExemptPosition Summary: The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers.Essential Duties & Responsibilities:Maintain a high level of customer satisfaction by ensuring that all customers...

  • Service Advisor

    2 weeks ago

    Lilburn, Georgia, United States Stone Mountain Toyota Full time

    Service Writer Job DescriptionAt Stone Mountain Toyota, we are seeking a highly skilled and customer-focused Service Writer to join our team. As a Service Writer, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their vehicle service experience.Key Responsibilities:Maintain a high level of...

  • Customer Service Ambassador

    2 months ago

    Lilburn, Georgia, United States Classic Collision Inc Full time

    Job SummaryClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.Key ResponsibilitiesExplain and educate customers on the repair process,...