Vision Care Associate Lead

7 days ago


Madison, Wisconsin, United States Midline Vision Group LLC Full time

Job Summary:

The Optical Customer Service Associate is a key member of our team, responsible for providing exceptional customer service and supporting the success of our optometrists. This role requires strong communication skills, technical proficiency, and the ability to work independently. If you're passionate about delivering outstanding patient care and have a strong desire to learn and grow with our company, we encourage you to apply.

Responsibilities:

  • Assisting optometrists with patient care
  • Providing education on contact lenses and glasses
  • Scheduling appointments
  • Processing prescriptions
  • Using computerized medical office software

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in retail or healthcare
  • Excellent communication and problem-solving skills
  • Solid technology skills

Benefits:

We offer an estimated annual salary range of $45,000 - $55,000, depending on experience. Additionally, benefits include paid time off, professional development assistance, a retirement plan with employer match, and employee discounts on vision care products.



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