Service Technician

4 weeks ago


Belmont, United States Groundworks Full time
Job Description

Service Technician Opportunity at Groundworks

We are seeking a skilled Service Technician to join our team at Groundworks, a leading provider of foundation repair and water management solutions. As a Service Technician, you will play a crucial role in partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions.

Key Responsibilities:

  • Execute appointments scheduled with customers
  • Travel to customers' homes based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Requirements:

  • Full-time
  • Remote & Onsite: Reporting into and working remotely of Branch location
  • Servicing area within territory

Groundworks is a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before. We are a leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization solutions. Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.

As a Service Technician at Groundworks, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and providing top-notch solutions. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.



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