Service Technician
4 weeks ago
Service Technician Opportunity at Groundworks
We are seeking a skilled Service Technician to join our team at Groundworks, a leading provider of foundation repair and water management solutions. As a Service Technician, you will play a crucial role in partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions.
Key Responsibilities:
- Execute appointments scheduled with customers
- Travel to customers' homes based on assigned appointments
- Build long-term relationships with customers and professionally represent the company
- Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
- Perform annual customer maintenance visits, examining work previously completed
- Perform reactive service appointments, diagnose, and fix any issues
- Install additional products purchased by the customer as necessary
- Adhere to safety regulations and procedures when carrying out responsibilities
- Examine solutions installed by the company and determine potential warranty or non-warranty work
- Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Requirements:
- Full-time
- Remote & Onsite: Reporting into and working remotely of Branch location
- Servicing area within territory
Groundworks is a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before. We are a leading provider of foundation repair, crawl space encapsulation, basement waterproofing, and concrete lifting & stabilization solutions. Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.
As a Service Technician at Groundworks, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and providing top-notch solutions. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.
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