Security Operations Coordinator

4 days ago


Las Vegas, Nevada, United States Reliance Security Full time
Job Title

A Security Dispatcher plays a pivotal role in responding to critical situations, coordinating mobile unit responses, and ensuring seamless communication. This position demands excellent multitasking, time management, decision-making, and computer skills.

Key Responsibilities:
  • Manage high-volume call center operations efficiently
  • Monitor field unit locations and coordinate responses effectively
  • Dispatch mobile units via radio, phone, or computer messages accurately
  • Prioritize inbound calls based on urgency and importance
  • Receive emergency and non-emergency calls, record details meticulously
  • Enter data into reporting software and maintain logs and records
Requirements:
  • 1 year dispatch experience required; security experience preferred
  • Excellent customer service skills and typing speed of 30 wpm
  • English fluency (read, write, speak) and ability to sit for prolonged periods
  • Lifting up to 50 lbs and standing/walking for long periods
  • Clean NV driving record a plus
Compensation and Benefits:
  • Competitive salary: $18 per hour (dependent on experience)
  • Flexible scheduling and paid leave
  • Medical benefits and opportunity to grow with Reliance Security


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