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Customer Service Representative
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About the Role
The Store Associate - Front End position is responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organized store environment. The ideal candidate will have strong communication skills, be able to work independently, and possess basic math skills.
Duties and Responsibilities
- Process customer transactions accurately and efficiently, using a cash register
- Provide exceptional customer service, answering questions and addressing concerns in a timely manner
- Maintain a clean and organized store environment, including restocking shelves and keeping the sales floor tidy
- Assist customers with their purchases, answering questions and providing product information as needed
- Participate in inventory management, including receiving shipments and stocking shelves
Requirements
- High school diploma or equivalent required; some college coursework preferred
- 6-12 months retail experience; cashier and/or stocking experience preferred
- Excellent communication and interpersonal skills
- Able to work a flexible schedule, including evenings, weekends, and holidays
- Basic math skills and accuracy with handling cash and operating a cash register
