AI Product Manager

1 week ago

New York, New York, United States PayPal Full time
Job Title: AI Product Manager

We are seeking an experienced AI Product Manager to join our SMB product team at PayPal. As a key product leader, you will help shape our AI product efforts, specifically focused on personalization capabilities and signals.

About the Role

This role requires a blend of technical expertise in AI technologies, strong business acumen, and leadership skills to drive the product strategy and execution. You will work with business unit partners and other cross-functional teams to understand customer problems and opportunities, define strategies around AI, and design features and merchant experiences.

Responsibilities
  • Define and execute the product vision, strategy, and roadmap for AI-powered products and experiences that will engage our merchants throughout their lifecycle.
  • Work with cross-functional product teams to have AI-powered interfaces work seamlessly across the existing products in the portfolio.
  • Ensure AI products adhere to ethical standards and regulatory requirements, advocating for responsible AI practices within the organization.
  • Conduct market research and competitive analysis to identify opportunities.
  • Influence cross-functionally across Product, Design, Sales, and Growth to drive alignment on strategy, narrative, and priorities.
  • Work closely with GTM on how to bring our AI-powered products to market and create adoption and engagement.
Requirements
  • 10+ years of proven experience in product management.
  • Track record of creating strategic roadmaps, deploying robust and scalable AI/ML/Data Science solutions and products.
  • Product management experience in one or more of the following areas: personalization, advertising, feeds and ranking optimization, user-facing optimization, AI-driven products and features.
  • Preferred experience working directly with applied and/or research scientists.
  • Preferred hands-on experience developing and launching generative AI products or Large Language Models product features.
  • Strong understanding of AI/ML concepts and technologies, with the ability to engage in technical discussions and make informed decisions.
  • Demonstrated success in developing and launching AI-powered products or solutions in a fast-paced environment.
  • Exceptional analytical and problem-solving abilities, with a keen attention to detail.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
  • Ability to navigate highly matrixed environments.
About PayPal

PayPal is committed to building an equitable and inclusive global economy. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits, including a flexible work environment, employee shares options, health and life insurance, and more. To learn more about our benefits, please visit our website.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

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