At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As a Case Management Analyst, you'll play a vital role in facilitating healthcare outcomes for our members by locating and engaging those who need our support.

• Conduct ongoing outreach and engagement with members to identify their needs and develop personalized care plans.
• Collaborate with members, providers, and community organizations to address the full continuum of healthcare and social determinant needs.
• Utilize negotiation and influencing skills to secure necessary services and promote lifestyle changes that promote optimal health.
• Document care management processes in compliance with regulatory and accreditation guidelines.

• 2 years' LPN experience or equivalent in behavioral or physical health, social services, or a related field.
• Ability to travel up to 75% within a designated geographic area for in-person case management activities.
• Proficiency in standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint.
• Excellent analytical and problem-solving skills, as well as effective communication and interpersonal skills.

• 2+ years of experience working in the community, visiting members' homes, and working virtually using collaboration tools.
• Case management/managed care experience is preferred.

At CVS Health, we're committed to supporting our employees' growth and well-being. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development. Join our team and be part of a mission to transform patient care and improve health outcomes.