Customer Service Specialist

3 days ago


Clovis, California, United States The UPS Store #6629 Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate at The UPS Store #6629. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages, and operating various equipment.

About the Role:

The ideal candidate will have previous retail sales experience, strong computer skills, and excellent communication skills. You will work closely with our customers to understand their shipping needs and provide solutions that meet their requirements.

Key Responsibilities:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Take ownership of the customer's shipping needs and offer viable solutions
  • Operate all equipment, software, and devices in an expert fashion
  • Maintain a clean, organized, and safe working environment

Requirements:

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits:

  • Employee Discounts
  • Direct Deposit
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program
  • Holidays
  • Paid Training
  • Performance Bonus
  • Tuition Reimbursement
  • Uniforms Provided

Estimated Salary: $12-$15 per hour, depending on experience.



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