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Customer Service Associate

2 weeks ago


Los Angeles, California, United States Sprouts Farmers Market Full time
Customer Service Associate

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Associate at Sprouts Farmers Market.

The successful candidate will work in-store to shop and fulfill customer online orders using a mobile device equipped with the Instacart Shopper App.

Focusing on product quality and freshness, the associate will substitute potential out-of-stock items when necessary and process order transactions using the in-store POS system.

Key responsibilities include delivering exceptional customer service by ensuring timely and accurate order fulfillment, maintaining a thorough understanding of products, and effectively communicating with customers regarding product availability and ordering processes.

The ideal candidate will be able to work independently and as part of a team in a fast-paced retail environment, demonstrate strong communication and problem-solving skills, and possess basic math skills and accuracy when handling cash and operating the POS system.

Estimated salary: $18.00 - $22.00 per hour, depending on experience.