Executive Director of Hospitality Operations

4 days ago

Mammoth Lakes, California, United States Limelight Hotels Full time

About Limelight Hotels

Limelight Hotels is a contemporary hospitality brand that offers a unique experience for its guests. Our properties are deeply connected to their surroundings, providing an intentional journey for every guest. We strive to be a leader in sustainability, hospitality, and access to amenities such as an Adventure Concierge.

Company Overview

We operate hotels in Aspen, Colorado; Snowmass, Colorado; Ketchum, Idaho; and Downtown Denver, Colorado. Two new locations are slated to open in Mammoth, California, and Boulder, Colorado in 2025.

Job Summary

We seek a seasoned Executive Director of Hospitality Operations to lead our hotel operations. This individual will oversee all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.

Responsibilities

  1. Strategic Leadership
  • Develop and implement business strategies to maximize property customer satisfaction, profitability, and market share.
  • Verify that property business plans and employees are aligned with brand business strategies.
  • Hold property leadership team accountable for successful delivery of business plans.
Operations Management
  • Execute business plans designed to maximize property customer satisfaction, profitability, and market share.
  • Evaluate the success of property business strategies to inform future business plan enhancements.
  • Continually verify that business plans and actions have a positive impact on property performance.
Sales and Marketing
  • Work closely with Sales and Marketing team to develop revenue-generating strategies for property.
  • Identify new business leads, develop tailored sales approach, and actively pursue leads with Sales and Marketing team.
  • Verify that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals.
Human Resources
  • Create a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement.
  • Cooch Executive Committee by providing specific feedback and hold them accountable for performance.
  • Create and effectively execute development plans for both direct reports based on their individual strengths, development needs, and career aspirations.

Qualifications

  • Bachelor's degree in Business Administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry.
  • 7+ years of hotel management experience.
  • Experience leading properties with a residential component, extensive meeting space, and multiple outlets.
  • Ability to train, develop and manage high-performing executive teams.
  • Executive presence and ability maintain calm demeanor in high-stress environments.
  • An innovative, visionary leader who has the personality, self-awareness, commitment to diversity, and ability to communicate in writing and verbally with people from various social and economic backgrounds in a clear, concise and confident manner across a broad range of audiences.
  • An experienced leader with extensive hotel industry experience, with proven success in P&L management in a senior leadership role at the resort/property level.
  • A demonstrated track record of effective execution, including revenue growth and profit enhancement through efficient and streamlined operations.
  • An effective leader with the breadth of capabilities to lead both internal operational work and external relationships and business development.
  • A strategic leader with the discipline and persistence to support a strong, energized team environment based on trust and invitation of diverse viewpoints.
  • A leader who manages with business intelligence, is data-driven and balanced with practical and reality-based experience.
  • A deep commitment to shared leadership and to a collaborative and transparent approach in the management of the organization.
  • Sound technical skills, analytical ability, good judgment, and strong operational focus.
  • Excellent organizational and problem-solving skills with the ability to handle multiple complex tasks in parallel.
  • Working knowledge of computers including MS Office (Word, Excel, Outlook, Access), ProfitSword, Medallia, and HMS.

Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • 401(k) Savings Plan
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks

Estimated Salary

$170,000 - $190,000 annually.

  • Hospitality Operations Director

    4 days ago

    Mammoth Lakes, California, United States Levy Full time

    Restaurant Manager LeaderLevy is seeking a skilled Restaurant Manager Leader to manage and lead our food & beverage outlets within the hotel. This role requires strong leadership and management skills, as well as the ability to maintain excellent relationships with clients, employees, and other departments.The ideal candidate will have a minimum of...

  • Hotel Executive Director

    4 days ago

    Mammoth Lakes, California, United States Limelight Hotels Full time

    Company OverviewLimelight Hotels is a dynamic and innovative hospitality company that operates in the heart of authentic outdoor and urban communities. Our properties are deeply connected to their surroundings, offering a unique adventure for every guest. We prioritize sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a...

  • Hospitality Operations Coordinator

    1 week ago

    Mammoth Lakes, California, United States Mammoth Mountain Full time

    Hospitality Operations Coordinator at Mammoth MountainIn this role, you will be responsible for coordinating activities between the housekeeping team and other key departments. Ensure seamless delivery of exceptional quality of service and hospitality. This is an opportunity to grow your career in a dynamic environment with exciting benefits and perks.Perks...

  • CoralTree Hospitality Maintenance Team Member

    2 weeks ago

    Mammoth Lakes, California, United States CoralTree Hospitality Full time

    About the RoleThis is a fantastic opportunity for an organized and detail-oriented individual to join our team as a Maintenance Associate. As a valued member of our facilities operations team, you will have the opportunity to work in a fast-paced environment and make a real impact on the guest experience.You will be responsible for:Performing routine...

  • Hospitality Services Coordinator

    7 days ago

    Mammoth Lakes, California, United States LEVY Full time

    Join Our Team at LevyAre you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in fast-paced environments and possess a strong work ethic? If so, we want to hear from you!About the RoleWe're seeking a highly motivated and organized Hospitality Services Coordinator to join our team at Mammoth Mountain FOH...

  • Maintenance Operations Technician

    2 weeks ago

    Mammoth Lakes, California, United States CoralTree Hospitality Full time

    About the Role:CoralTree Hospitality is seeking a highly skilled and motivated System Maintenance Technician to join our team.As a System Maintenance Technician, you will be responsible for performing routine maintenance tasks, including plumbing, electrical, and HVAC repairs. You will also conduct regular inspections of the property to identify and address...

  • Maintenance and Repair Professional

    2 weeks ago

    Mammoth Lakes, California, United States CoralTree Hospitality Full time

    Career Opportunity OverviewWe are seeking an experienced Maintenance Associate to join our team at CoralTree Hospitality. As a key member of our facilities operations team, you will be responsible for ensuring the smooth operation of our properties by performing routine maintenance tasks, conducting regular inspections, and responding promptly to maintenance...

  • Hospitality Specialist

    2 weeks ago

    Mammoth Lakes, California, United States Compass Group, North America Full time

    About the Role:As a Culinary Team Member at Levy, you'll be an integral part of our hospitality team, working alongside experienced chefs and servers to deliver exceptional dining experiences for our customers. This role involves preparing food, serving customers, and maintaining a clean and safe kitchen environment.Key Responsibilities:Prepare ingredients...

  • Food Service Leadership Role

    7 days ago

    Mammoth Lakes, California, United States Levy Full time

    Hospitality Operations DirectorWe are looking for a seasoned Hospitality Operations Director to oversee multiple food & beverage outlets within the hotel. This role requires strong leadership and management skills, as well as the ability to maintain excellent relationships with clients, employees, and other departments.The successful candidate will have a...

  • Executive Housekeeper Assistant

    2 days ago

    Mammoth Lakes, California, United States Mammoth Mountain Full time

    About Our TeamWe are a dynamic team at Mammoth Mountain, committed to delivering exceptional service and hospitality to our guests. As a Housekeeping Operations Supervisor, you will play a crucial role in maintaining our high standards and ensuring our guests have an unforgettable experience.What We OfferCompetitive hourly rate: $23.00.Free skiing passes for...

  • Hospitality Team Member

    6 days ago

    Mammoth Lakes, California, United States Levy Full time

    Levy is looking for a talented Hospitality Team Member to join our team. In this role, you will play a vital part in creating unforgettable experiences for our guests. Your primary responsibility will be to assist servers in providing exceptional service and support throughout the dining area.We offer a competitive salary range of $20-$22 per hour and a...

  • Senior Hospitality Manager

    4 weeks ago

    Mammoth Lakes, California, United States Levy Full time

    Levy at Mammoth Mountain: A Premier Food and Beverage ExperienceWe are seeking a highly skilled Senior Hospitality Manager to join our team at Mammoth Mountain, where we provide exceptional dining experiences for guests from around the world.About Us:Levy is a leading food and beverage provider in the entertainment and sports industry, with over 200 venues...

  • Hospitality and Food Preparation Expert

    4 days ago

    Mammoth Lakes, California, United States Levy Full time

    Job Title: Mammoth Mountain Cook, Prep VulcaniaEstimated Salary: $43,400 - $47,600 per year based on 30 hours of work per week and 52 weeks of employment per year.About LevyWe are a leading provider of food and beverage services, operating in over 200 entertainment, sports, and restaurant venues across the United States.We strive to deliver exceptional...

  • Hospitality Team Member

    5 days ago

    Mammoth Lakes, California, United States Levy Full time

    Are you looking for a rewarding career in the hospitality industry?About Levy:Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry...

  • Hotel Operations Manager

    4 days ago

    Mammoth Lakes, California, United States Limelight Hotels Full time

    Company OverviewLimelight Hotels is a leading hospitality company that offers a unique experience to its guests. Our properties are located in strategic locations, providing access to various outdoor and urban communities.">About the RoleWe are seeking an experienced General Manager to lead our property operations. The successful candidate will have a strong...

  • Food Service Supervisor

    4 days ago

    Mammoth Lakes, California, United States Levy Full time

    Join Levy, a leading food and beverage provider in the entertainment and sports industry. As a Food Service Supervisor, you will be responsible for overseeing the day-to-day operations of our kitchen and front-of-house teams.About the RoleThis is an exciting opportunity to work with a dynamic team and take on new challenges. You will be responsible for...

  • Hospitality Host/Hostess

    5 days ago

    Mammoth Lakes, California, United States Levy Full time

    About LevyLevy is a leading presence in the Food, Beverage, and Retail industry, operating across 200+ Entertainment, Sports, and Restaurant venues nationwide.We pride ourselves on leveraging unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.As a member of the Compass Group USA, we...

  • Hospitality Services Representative

    2 days ago

    Mammoth Lakes, California, United States Mammoth Mountain Full time

    The Perfect Blend of Work and PlayMammoth Mountain is more than just a job – it's a lifestyle. As a Front Office Representative, you will have the opportunity to live and work in one of the most beautiful locations in California, surrounded by stunning natural scenery and endless opportunities for outdoor adventure.With a free season pass to ski and...

  • Restaurant Director

    2 weeks ago

    Mammoth Lakes, California, United States Levy Full time

    Job SummaryWe are seeking an experienced Restaurant Manager to lead our food & beverage outlets within the hotel.The successful candidate will be responsible for managing multiple outlets, leading a team, and ensuring excellent client relations.Key Responsibilities:Operate the restaurant in accordance with approved financial targets while providing maximum...

  • Mammoth Mountain Hospitality Ambassador

    4 weeks ago

    Mammoth Lakes, California, United States Levy Full time

    Job Summary:We are seeking a skilled Beverage Bartender to join our team at Mammoth Mountain. The successful candidate will be responsible for preparing and serving beverages to guests in a friendly, courteous, and timely manner.Key Responsibilities:Prepare and serve drinks to guests, maintaining a clean and organized workspace.Greet guests in a welcoming...