Customer Experience Director

6 days ago


Ardmore Park, Pennsylvania, United States Home Clean Heroes of Mainline-Philadelphia Full time
Job DescriptionAs a Field Manager/Supervisor at Home Clean Heroes of Mainline-Philadelphia, you will play a critical role in driving the success of our residential cleaning business. You will be responsible for overseeing the daily operations of our team, ensuring that we deliver exceptional service to our clients and maintain a high level of professionalism throughout our organization.

Your primary responsibilities will include conducting in-home estimates, managing customer work orders, and providing coaching and training to other team members. You will also be required to perform quality assurance inspections and identify opportunities for process improvement.

Key Requirements:
  • Proven experience in team management and leadership.
  • Excellent customer service and communication skills.
  • Strong organizational and problem-solving skills.

Benefits
  • A competitive hourly salary of $50,000-$65,000 based on experience.
  • A comprehensive benefits package, including company car, free uniforms, and training & development opportunities.


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