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Retail Sales Representative

2 months ago

Springfield, Illinois, United States Chico's FAS Full time

Part-time Sales Associate - Chico's

Job Reference: 2771

Brand: Chico's

Category: Retail Sales Associate

Job Type: Part-time

Location: Battlefield Mall, Springfield, MO

Employment Type: Part-time

At Chico's, we are committed to creating a stylish and social atmosphere that empowers women to showcase their unique style.

POSITION OBJECTIVE:

The Sales Associate plays a crucial role in assisting Management to foster a customer-centric and product-focused sales environment, where our core values guide all store operations. This includes ensuring an exceptional customer experience while maximizing profitability. We take pride in our work and believe that our teams create an outstanding workplace for growth and learning.

FUNCTIONAL RESPONSIBILITIES:

Results Orientation

Achieves company sales targets by employing effective sales strategies and sharing product knowledge with customers; assists in recommending merchandise selections or locating items based on customer preferences.

Stays informed about current promotions and sales; upholds pricing and visual merchandising standards.

Ensures compliance with merchandise handling, presentation, loss prevention, and other responsibilities as assigned by Management.

Contributes to visual merchandising efforts, including monthly store layouts and area maintenance.

Customer Engagement

Embodies and promotes the Most Amazing Personal Service (MAPS) principles, delivering a seamless omni-channel experience.

Addresses customer inquiries promptly and effectively.

Facilitates a swift and efficient checkout process, remaining knowledgeable about payment policies, coupon usage, returns, exchanges, security protocols, and other operational procedures.

Encourages additional purchases at checkout, including gift card sales.

Enlists clients in the rewards program.

Develops and nurtures a loyal customer base through personalized service and wardrobe consultations.

Maintains up-to-date knowledge of product fit and style offerings available in-store and online.

Ensures consistent communication with clients through a customer relationship management system.

Operational Excellence

Assists in replenishment tasks to keep the store well-stocked and inviting.

Supports fulfillment activities.

Participates in visual merchandising initiatives, including floor setups, window displays, and signage placement as directed.

Helps maintain store cleanliness and organization.

Team Collaboration and Development

Encourages an inclusive and collaborative approach to problem-solving.

Seeks opportunities for personal growth and actively seeks feedback.

Other responsibilities as assigned.

QUALIFICATIONS:

High School diploma or equivalent.

Previous retail or sales experience is preferred.

Must be at least 18 years old.

Strong communication skills.

Exceptional customer service abilities.

Able to learn and adapt to company-provided technology.

Excellent organizational skills and the ability to multitask in a dynamic environment.

Effective communication with customers, colleagues, and Management.

Regular attendance is crucial for this role to ensure adequate staffing for company objectives. Flexibility to work evenings, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

Constant walking/standing for a significant portion of the shift.

Occasional lifting of up to 50 lbs. (1-33% of the shift).

Frequent climbing (34%-66% of the shift).

We are continuously seeking applications from talented individuals to join our store teams. When a position becomes available, we will review applications to identify candidates whose qualifications align with our requirements. Applications are welcome for any location or position at any time; however, specific positions may not currently be open. Accommodations are available for applicants with disabilities. To request assistance during the application process, please reach out to your local Store Manager.

Chicos FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.