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Global Head of Tax Information Reporting Operations

2 months ago


Tampa, Florida, United States Citigroup Inc Full time

Company Overview:

Citi, a premier global financial institution, operates with approximately 200 million customer accounts across more than 160 countries. Our commitment is to act as a reliable partner for our clients, providing financial services that foster growth and economic advancement. We prioritize earning and maintaining the trust of our clients and the public by adhering to the highest ethical standards and positively impacting the communities we serve.

Role Overview:

The Tax Information Reporting (TIR) division is tasked with comprehensive client tax operations, including the validation of tax certifications, withholding, and information reporting in accordance with the Internal Revenue Service, Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS) frameworks. This role will lead and manage the centralized TIR team within Citi's Chief Operating Office, driving the strategic agenda for Tax Information Reporting.

Key Responsibilities:

  • Oversee a team of over 30 tax information reporting professionals across multiple Citi Service Centers globally.
  • Manage tax information reporting processes for products across Citi's core businesses, with a primary focus on U.S. Personal Banking.
  • Act as a recognized subject matter expert, designing efficient processes and influencing necessary organizational changes to ensure compliance.
  • Develop and implement policies and controls to maintain compliance with U.S. Information Reporting and FATCA/CRS requirements.
  • Provide timely feedback and reporting to stakeholders, co-chairing service delivery and tax risk forums.
  • Drive process reviews and reengineering initiatives to enhance efficiency and control frameworks.
  • Support audit interactions with the IRS and Internal Audit, including special audits.
  • Lead technology strategy initiatives to support Tax Information Reporting requirements.
  • Manage risk and control environments, including control design and issue resolution.
  • Promote employee engagement and talent management within the team.
  • Engage with senior business partners on new business proposals and tax guidance related to Tax Information Reporting.
  • Adhere to budgetary and headcount requirements while maintaining productivity goals.

Qualifications:

  • Over 10 years of leadership experience in U.S. tax information reporting and 12+ years in financial services.
  • Strong knowledge of U.S. tax information reporting rules and Qualified Intermediary IRS regime.
  • Familiarity with IRS Forms W-9, W-8, 1098, 1099 series, and 1042-S.
  • Understanding of U.S. Income Sourcing rules and FATCA regulations.
  • Excellent relationship management and communication skills for stakeholder engagement.
  • Proven ability in process design, re-engineering, and automation.
  • Experience in project management and leading organizational transitions.
  • Proficient in standard desktop technology and advanced Office skills.
  • Experience managing senior-level audit interactions and complex tax advisory inquiries.
  • Ability to develop high-performing teams and drive employee engagement.

Job Family Group: Finance

Job Family: Tax

Time Type: Full time

Compensation: Competitive salary and benefits package.