Travel Experience Coordinator

6 days ago


Milwaukee, Wisconsin, United States STWHJ Full time

We're STWHJ, a company committed to crafting exceptional client experiences through seamless travel arrangements. If you're passionate about delivering personalized service and meticulous attention to detail, we invite you to join our team.

Job Summary:

We seek a highly organized Reservation Sales Agent to support clients in managing their bookings with care and accuracy. In this role, you'll oversee client inquiries, book reservations, and collaborate with our team to deliver top-notch service.

Key Responsibilities:
  • Coordinate and book travel arrangements, including flights, accommodations, car rentals, and other services.
  • Assist clients with itinerary changes, cancellations, and re-bookings as needed.
  • Communicate with vendors and suppliers to ensure accurate and timely bookings.
  • Provide excellent customer service and maintain strong relationships with clients.
  • Track and manage booking details, invoices, and payments.
  • Collaborate with our team to ensure client satisfaction.
Qualifications:
  • Previous experience in booking, reservations, or customer service.
  • Strong attention to detail and organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to handle high-pressure situations with professionalism.
  • Proficiency with booking software and management systems is a plus.
Why Join Us?
  • Flexible work environment with remote options.
  • Opportunity to work in an exciting and rewarding field.
  • Join a supportive and passionate team with opportunities for growth.
  • Competitive salary ($50,000 - $65,000 per year) and service-related perks.


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